A +300% growth company in 2020 enhancing customer support worldwide: insights from Gorgias’ CEO and its investor
Ahead of Gorgias’ announcement of its $25m Series B round, we sat down with Gorgias‘ CEO Romain Lapeyre, and Alven Partner François Meteyer, to get their thoughts on Gorgias, its exciting developments for the future, and its journey since joining the Alven portfolio during its Series A.
In this exchange, Romain & François discussed:
00:10 – Who is Romain
01:10 – Who is François
01:59 – What is Gorgias
04:11 – What makes Gorgias different and its focus on a unique GTM
08:24 – Launching and setting up Gorgias in the USA: advice and best practices for French Founders
14:06 – How Romain & François interact when they work together, and Romain’s experience with Alven
17:35 – Investing in Gorgias, and what was Francois’ rationale when he decided to invest in its Series A after a long follow-up relationship
19:53 – Combining growth and corporate culture: how to cross the dunbar number in a company the proper way?
21:15 – Gorgias’ next milestones: growth, customers, culture
22:01 – Investors Corner: Advice from François and his approach to venture capital
24:16 – Founders Corner: Advice from Romain to his founder peers
When investigating an AI startup for a funding round, it is often difficult to distinguish impactful AI solutions from ideas that only use AI as a buzzword or marketing catalyst. We had the chance to work on the review of more than 100 academic references on AI startups, in the context of Maxime Lhoustau’s Master Thesis for HEC Paris and TU Munich. In this article, you will find the key takeaways.
The company is announcing its Series A from prestigious investors to support its growth and expansion plans. Andreessen Horowitz, founded in 2009 by Marc Andreessen and Ben Horowitz, is one of the world’s largest and pre-eminent venture capital funds. Known for investments in companies such as Skype, Twitter, Facebook, Airbnb, and more recently Pinterest and Slack, a16z is joining the Stoïk journey alongside existing investors Alven and Anthemis Group.